TERMS AND CONDITIONS
Glowing Mummas is independently owned and run by Terri Fowler who is a self employed sole trader.
Booking & Renewal
If you are taking Glowing Birth Relaxation or a Baby Class & wish to renew your booking for another term, it is recommended that you do so as soon as possible to secure your place.
Changing Times and Venues
If your class time or venue needs to be amended, I will contact as soon as possible following the booking, providing at least 48 hours notice. If less than 48 hours notice you will have the option of a refund.
If due to COVID-19 your location is placed in lockdown. The class will move to a live Zoom course (where-ever possible) and you will be provided with the Zoom details.
Refunds and Cancellations
It is advised that you check the course dates and times prior to booking. If you are unable to attend part/ all of the course after booking, a refund will not be provided. I am unable to guarantee an alternative date for any missed lessons, due to you being unable to attend.
Health and Safety
Whilst you are waiting for your class please keep noise to a minimum so that all classes can take place in a calm atmosphere. Do not enter the studio whilst the current class is in progress; please wait to be invited in.
Please be respectful of other parents in your class by ensuring that any personal belongings are neatly stored at the side of the room so that they are not a trip hazard and please make sure your mobile phone is on silent.
Please ensure you have provided Glowing Mummas with an updated telephone number if your contact number changes. This will ensure you are kept up to date if your class details are amended.
Glowing Mummas is committed to making your training experience as safe as possible for all attendees. Please read the COVID POLICY to understand requirements in full.
Cancelled Sessions – Illness or Bad Weather
I will work hard to ensure that the class always runs. However there may be times of illness or bad weather where your class may need to be cancelled. I will always attempt to contact you in these times of cancellation, either by phone, text or email. Please ensure that you check your phone prior to leaving for class.
If I have deemed the weather fit to travel and have still run the class but you personally have decided not to attend then no refund will be given if the class was run.
Photography & Video
Photography & video’s are only permitted in class if you have gained permission from Terri Fowler & written content from all participants in class. This is to protect the privacy of other class members. Images should not be shared on internet platforms such as Facebook or Instagram without the permission of your teacher and the parents in the images.
Glowing Mummas cannot be held liable for the actions of third parties or for the actions of any local providers that join class and therefore exclude, to the fullest extent possible by law, any liability arising from a breach of this section headed ‘Video and Photography’ by any party.
Valuables and Jewellery
Please ensure you are careful with any property brought to class. Glowing Mummas is unable to accept responsibility for any items lost or damaged as part of class and bringing personal items is at your own risk. If you do loose an item, contact Terri Fowler who will provide you with the class venue information.
Exclusion of Liability
In the absence of any proven negligence, lack of due diligence or breach of duty by Glowing Mummas, the participation of you, your partner, your baby or your child or those in whose care you have placed your baby/child for the purpose of attending class, is done so entirely at your and their own risk.
It is vital that you inform Glowing Mummas of any medical conditions that you have that might affect your time in class (for you or for your baby). All information is treated sensitively and in confidence.
We ask parents not to attend class if they, or their baby, are suffering from:
Suspected COVID 19 Symptoms – See the COVID POLICY FOR FURTHER ADVICE
Diarrhoea or vomiting in the previous 48 hours
Has symptoms of a possible contagious illness such as:
We cannot offer a refund for a class missed due to illness. However, if you let your Terri Fowler know at least 24hrs in advance, we may be able to offer a credit for a catch up class, please note we can only issue one credit per term and this is subject to availability.
If you are unsure, please contact your teacher.
It is your responsibility to keep Terri Fowler up to date with any conditions you may have and advise them of any new conditions or complications.
If you are unwell or if you are unsure whether to attend a class or not you must inform Terri Fowler BEFORE you come to class so that they can assess any risks to the other women in class and advise if you should attend or not.